Privacy Policy
Terms and Conditions

Last updated: June 2025

At MindHub, your privacy matters. This policy explains how we collect, use, store, and protect any personal information you share with us when using our website or services.

1. Who we are

We are MindHub, a group of counselling professionals offering therapeutic support to individuals. We are committed to protecting your privacy in line with the General Data Protection Regulation (GDPR).

2. What information we collect

We may collect and store the following information when you contact us or use our services:

-Name and contact details (email, phone number)

-Information relevant to your enquiry or sessions

-IP address and browser information when using our site

We do not collect any unnecessary or sensitive data unless directly provided by you as part of a therapeutic agreement.

3. How we use your information

We use your data to:

Respond to enquiries

Deliver counselling services

Maintain accurate client records

Comply with legal and ethical obligations

We never sell or share your personal data for marketing purposes.

4. How your data is stored

Any personal data collected is stored securely and accessed only by the counsellor(s) you work with. We take all reasonable steps to protect your information in line with professional and legal standards.

5. Your rights

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent (where applicable)

Complain to the ICO if you believe your data rights have been breached

6. Cookies

Our website may use cookies for functionality and basic analytics. You can adjust your browser settings to refuse cookies if you prefer.

7. Contact

For questions about this policy or your data, please contact us at:

📧 hello@mind-hub.co.uk

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Terms & Conditions

Last updated: June 2025

By accessing and using this website, you agree to the following terms and conditions.

1. Use of Website

All content on this site is for general information only and is not a substitute for personal counselling, therapy, or medical advice. You use this website at your own discretion and risk.

2. Therapeutic Relationship

Contacting us via this website does not constitute a therapeutic relationship. Therapy begins only after a formal agreement is made between you and your chosen counsellor.

3. Session Fees & Cancellations

Each session is £60. We recommend booking an initial block of six sessions. Cancellation policies and payment terms will be outlined in your counselling agreement.

4. Intellectual Property

All content, branding, and images on this site belong to MindHub unless otherwise stated. Please do not copy, distribute, or reproduce any material without permission.

5. External Links

Any links to third-party sites are provided for convenience. MindHub is not responsible for their content or privacy practices.

6. Changes to Terms

We may update these terms from time to time. Please check back regularly for any changes.